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1 Au Pairs should be treated as one of the family and given plenty of opportunity to improve their English. They are not qualified staff and will only
have had experience in their home or babysitting, therefore one must not
expect an equivalent standard of work as a Nanny, Housekeeper or Domestic
Help.
2 An Au Pair is required to help out with the children and carry out light
household duties. Hours of work are as stated by the Home Office and are 25 hours per week with 2
evenings babysitting and 2 full days free preferably Saturday & Sunday. If any additional hours are required it must be with the Au Pair’s consent and for extra pocket money.
3 Both the family and the Au Pair must telephone the Agency within one week of the Au Pair’s arrival to let the Agency know that all is well.
4 Pocket money is at least £65 per week, full board and lodgings must be given. The Au Pair must have her own private room.
5 The family must abide by the Terms of Business under which it has applied for an Au Pair as laid down in the Family Registration Form with regard to the amount of money to be paid to the Au Pair and general conditions promised. Failure to do so will lead to immediate forfeiture of the total amount paid to the Agency and the same will apply if the Au Pair is dismissed without notice or ordered to leave without at least two week’s pocket money in lieu.
6The Agency accepts no responsibility once an agreement has been finalised between the Au Pair and the family.
7 The Agency shall not be liable under any circumstances for any loss, damage, injury , expense or inconvenience suffered or incurred by the family in employing an Au Pair. In addition, the Agency shall not be responsible for any breach by the Au Pair in his/her Terms of Employment or for any other act or omission whether wilful, negligent or otherwise.
8The Agency accepts no responsibility for any damage or loss resulting from the introduction arrangement nor from any disagreement that may arise.
PAYMENT
FEE 2/3 months (summer Au Pairs) £200
Up to 6 months £350
6 months plus £450
2 years £500
Au Pair plus £500
Foreign Nanny/H’keeper £650
Car drivers £30 extra
9 The acceptance of any Au Pair introduced by the Nanny & Au Pair Connection will be deemed an acceptance of our Terms & Conditions of Business and an agreement to pay the fees as indicated.
10 Once an agreement is made between the Au Pair and yourselves the fee is payable. This fee must be paid within 7 days of the invoice date or immediately if the Au Pair needs to get a visa or sort out her travel and is needed quickly. Should the family cancel once an agreement is made 50% of the fee will be charged.
11 Au Pairs cannot be reserved for more than 7 days due to the high demand and the paperwork involved.
12 All information in respect of prospective Au Pairs to clients is given to client in strict confidence. Should any details of any Au Pair be given to any third party without our knowledge the appropriate Agency fee will be due immediately from the person who has passed on this information.
13 If the family cancels an agreement once an agreement has been made and the Au Pair has accepted and purchased her/his ticket, or the family have found other childcare, no refund will be given.
14 Should the Au Pair fail to take up her/his position, a replacement will be found. Should no replacement be found within one month a refund of 50% will be granted.
15 Should an Au Pair prove to be unsatisfactory or leave within the first month one free replacement will be offered. Such free replacement will be given if the Agency is advised of the unsatisfactory placement and provided the conditions laid down by the Home Office regarding working hours, duties involved and treatment by the family have been observed. Should the family find alternative childcare and not want another au pair then no refund is given where we have sent on au pairs and worked with the family to replace.
16 No refunds will be given on short term Au Pairs.
17 Refunds will only be made providing the invoice has been paid within 7 days of invoice date.
18 If you require an Au Pair from the Nanny & Au Pair Connection please return the Family Registration Form together with as much information as possible. You can also register on line on our website www.aupairs-nannies.co.uk click on Families then on Host Form for an Au Pair , fill the form in then click on send and we will receive it the same day and can send out Au files to you. We will then send on some files for you to look at, choose a girl/boy and we will arrange for you to speak to her/him.
19 Please remember that the Au Pairs are not yet fluent at the English language and you must have a little patience with them on the telephone and on arrival.
20 Do Write a list of questions for your au pair and “Get to Know “ her/him before she arrives.
21 Once contact has been made and you have selected your Au Pair, the Agency must be informed so that we can start the necessary paperwork involved in preparation for your Au Pair’s arrival.
The Nanny & Au Pair Connection has 22 agents abroad who interview the Au Pairs, check all references and make sure that your Au Pair is well briefed on duties as an Au Pair. All Au Pairs come with Medical and Police Checks.
NOTE : We do not take Au Pairs from the Internet.
435 Chorley New Road, Horwhich, Bolton. BL6 6EJ
Tel. 01204694422 Fax, 01204 694466
Proprietor Carole Payne. |
